FREQUENTLY ASKED QUESTIONS

Will Covid-19 affect the delievery of my purchase?


Please note that we are doing our best to make sure all of our customers recieve their orders in the quickest time possible. With that being said Covid-19 can affect some our operations going forward, with delivery times being impacted in certain areas and countries. Please email our customer service team at 'info@giftsbyelizabeth.co.uk' for more information. We thank for your understanding.




How do I return my items?


Unfortunately we do not offer refunds, however we do offer credit notes for you to spend at Gifts By Elizabeth. For more information please refer to the 'Refund and Shipping' page.




Are the Wine Boxes recyclable?


Yes, our Wood is recyclable and sustainable - Please see the 'Sustainability' page for more information.





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